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Pristine Blog

Five Use Cases for Streaming Video in P&C Insurance

Posted by Erin Feldman on Feb 4, 2016 4:00:00 AM

Customer expectations and stagnating market conditions have disrupted the financial services sector, including P&C insurance carriers. Says Ernst and Young:

There was a time when financial services companies enjoyed all the benefits of a stable business environment and customer loyalty. Then came the financial crisis, which undermined confidence in traditional providers, and the rise of disruptive technologies, which led to a surge in Internet adoption and a newfound trust in online competitors. The result is an industry facing many uncertainties, such as fickle customers, disruptive technology and nontraditional competitors.

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Topics: remote inspections, streaming video, claims processing, cross training, customer satisfaction, P&C Insurance

Nine Reasons TIC Firms Should Invest in Smartglasses in 2016, Part Two

Posted by Erin Feldman on Feb 4, 2016 12:07:17 AM

In the previous post, we discussed five reasons TIC firms should invest in smartglasses this year. They included achieving operational efficiency, improving inspectors' productivity, and increasing safety at inspection sites. Here, we'll examine four other reasons to invest in "smart" devices in 2016.

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Topics: wearables, training, inspections, smartglasses, TIC Firms, onboarding, TIC, customer satisfaction